Last Updated: March 27, 2026

1.1 Information You Provide

We collect personal information when you:

• Submit a contact form
• Request a quote or consultation
• Purchase services
• Communicate with us

This may include:

• Full name
• Email address
• Phone number
• Business name
• Project details
• Billing information

1.2 Client Project Data

When working with clients, we may have access to:

• Website content and assets
• Login credentials (hosting, CMS, domains)
• Customer or user data stored within client systems

Important:
We act as a data processor, not the data owner, for client-provided data. The client remains fully responsible for the data they collect and store.

1.3 Automatically Collected Data

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referring URLs

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide services
• Process payments
• Improve our website and services
• Communicate updates or offers
• Maintain security and prevent abuse

We do not sell personal data.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic
• Improve performance
• Enhance user experience

You can disable cookies in your browser settings.

4. Email Marketing & Communications

If you opt in to receive communications, we may send:

• Service updates
• Promotional emails
• News or insights

You can unsubscribe at any time via the link in any email.

We comply with:

• CAN-SPAM Act (U.S.)
• GDPR (where applicable)

5. Third-Party Services

We may use third-party services such as:

• Payment processors
• Web hosting providers
• Analytics tools (e.g., Google Analytics)
• Email marketing platforms

These providers may collect and process data according to their own policies.

6. Hosting & Infrastructure Disclaimer

If we provide hosting, server setup, or infrastructure support (including VPS, WHM, cPanel, or third-party hosting providers):

• We act as a service provider, not the data owner
• Clients are responsible for:
  • Data stored on their servers
  • Security configurations
  • Compliance with laws and regulations

We are not liable for:

• Data breaches caused by client misconfiguration
• Third-party hosting failures
• Unauthorized access due to weak credentials

7. Data Security

We implement reasonable technical and organizational safeguards.

However:

No system is 100% secure. Use strong passwords and secure your accounts.

8. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

9. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have rights to:

Under GDPR (EU Users):

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be Forgotten”)
• Restrict or object to processing
• Data portability

Under CCPA (California Residents):

• Know what personal data is collected
• Request deletion of your data
• Opt-out of data selling (we do not sell data)

To exercise your rights, contact:
contact@redpixels.agency

10. Children’s Privacy

Our services are not intended for individuals under 13.
We do not knowingly collect data from children.

11. International Data Transfers

Your information may be transferred and processed outside your country, including the United States.

We take reasonable steps to ensure your data is protected.

12. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted with an updated date.

13. Contact Information

Red Pixels Agency
Email: contact@redpixels.agency
Website: https://redpixels.agency